Hi Joanne,

Thank you very much for sending the beads so promptly. Much appreciated!
I’m going to visit my best friend (rural NSW) next week. I’m taking some laceweight wool (early Christmas present) and now I’ll have a good selection of beads for her to choose from so I’m very pleased about that.
You were quite right about the samples. I also thought the beads I had already chosen were probably the best. (And they ARE lovely!)
Thanks for great customer service!
Sadly somewhat rare these days.
Best regards,
NOTE FROM JO: This was received after I got the order wrong, then fixed it. I am only human, and we all make mistakes, but this customer Roslyn, was amazingly understanding about it.